Mr Myles Maund, Mrs Clare Maund, tamworth
Jul 9, 2019
We are very disappointed with Next place. when you have to phone your estate agent on the day of exchange/ completion and tell them that it is happening as they have no clue, you know you have had a bad experience.
very slow and limited feedback.
The staff could do with some people skills, this is with the exception of Lyndsey Clarke.
I would defiantly use another agent, as you pay a lot of money for a very poor service.
Dear Myles and Clare, thank you for your feedback, which we have tried to contact you about. We do welcome all feedback on our service, but I think that this is not a fair reflection. You had exchange and completion on the same say, which is performed by your solicitors. They never called us or returned our calls from us chasing to let us know that it had actually happened, we had assisted in obtaining responses to enquiries from another solicitor for yours so that the sale could actually progress, as well as dealing with your buyers sale as his online agent and call centre solicitor weren't keeping it up to date and keeping the builder you were buying off in the loop. Abby kept you up to as much as possible, and all emails sent chasing had everyone copied in so that everyone was in the loop. We wish you all the very best in your brand new home, and apologies we didn't meet your expectation.
Mr Kaloyan Panchev
Jun 8, 2019
The staff of NextPlace in Tamworth were great at getting me through the experience of having my dream home! Fully recommend to everyone! A big THANK YOU to Abby and everyone else around communicating with me and participated in the proccess!
Mr Ray Edwards, Mrs Susan Edwards
May 25, 2019
Excellent service as always, this is the third property we've sold through them.
Property sold very quickly at near the asking price.
Will certainly use again if the fees are still good.
May 25, 2019
Great communication, friendly and professional approach and extremely helpful.
Mr David Baker, Miss Stephanie Taylor
May 21, 2019
Next place have always been at the end of the phone when ever we needed to answer all or any questions we have need to know.
Mr Phillip Selwood
May 20, 2019
Would recommend them fast efficient service and did everything they said
Mr Jamie Hill, Miss Kathryn Weir
May 7, 2019
Next Place were superb in assisting in the purchase of my new home. Abby, who was managing our purchase from the Next Place client showed the most excellent customer service standards. We always felt like we could be in contact if we needed assistance and were always given a prompt reply. We met some issues with the purchase process however Abby offered us a great deal of assistance with getting these resolved. They were always 1 step ahead of the solicitors and conveyancers which ensured problems were dealt with promptly and effectively. Based on my experience as a buyer I would highly recommend Next Place to anyone selling their property.
Mrs Della Sanderson, Mr Iain Sanderson
May 4, 2019
Liam, Anton & Abby (especially Abby!) Very many thanks. If I had another house to sell, I would definitely use these guys (& gal) again. From start to completion, a great, if at sometimes nerve wracking, experience. Abby was on the ball at every turn, replied uber quickly to emails and put my mind at ease on more than one occasion.
Mrs Claire Picchi, Mr Barry Picchi
May 2, 2019
Nothing too much trouble for them and they have excellent customer service. Will highly recommend them!
Miss Gillian Wolsey, Tamworth
May 1, 2019
Lisa was fantastic with selling my property.But l was not happy with buying off them the details was wrong on the property but not to do with Lisa
Apr 29, 2019
Extremely helpful & very good service. Would recommend them.
Ms Penney Hughes, Mr Jason Owen
Apr 28, 2019
Excellent service from start to finish, regularly updated and speedy completion within 8/9 weeks
Apr 6, 2019
Staff were friendly, knowledgeable and friendly.
Miss Amy Scattergood, Mr Alex Clarke, Tamworth
Apr 3, 2019
Next place have been amazing with the process of buying my first house. Whenever I needed them they always got back quickly. They made the process smooth and stress free. Thank you to Abby and Lyndsey.
Mr Daniel Cooper, Miss Sophie Douglas
Mar 31, 2019
Would highly recommend!
Mrs April Harrop, Baxterley
Mar 29, 2019
Excellent service and support-always ready to help and answer questions. Regular updates on progress of sale. Abby was brilliant! I felt I had made a new friend even though we never met.
Feb 28, 2019
Abby was very persistent and took care of each and every detail from the offer to completion.
I would recommend the service provided by Next place without hesitation.
Miss A Clarke,, Tamworth
Feb 17, 2019
Every member of staff at N/P we dealt with was very professional, knowledgeable and friendly. Big thanks to the sales team, Ryan and Lindsey, especially during a few hiccups during the sales process when our buyer pulled out they had it remarketed, viewed and sold again in 24 hours! . Also Abby in sales progression, fantastic at keeping us updated and arranging surveys etc. We had a smooth sale and purchase through N/P with every step supported by the team. From the valuation by Leyton through to completion of sale and purchase expertly overseen by Abby I can't recommend Anton and his team highly enough!
Miss A Clarke,, TAMWORTH
Feb 16, 2019
Great, friendly service, extremely quick to get viewings. Excellent communication across the board. Went the extra mile to explain and offer advice when needed.Fantastic service, would highly recommend!
Mr Paul Todd, Mrs Louisa Todd
Jan 31, 2019
Anton and his team were brilliant from the get go they helped me sell my property with 7 days. The team at Next Place were in regular contact with me, from notifying me of any viewing right through to the transferring of funds & keys.
Mrs Lydia Costin, Mr Manny Costin
Jan 22, 2019
Outstanding service from Next Place! From the start each member of staff was professional, reliable and very kind to us. Our house sold within a month and we got the price we wanted I felt that Next Place cared about us and not just the sale but also how we were feeling and where we where going next. I could not speak more highly of this estate agents who actually care!
Mr Mark Wadhams
Jan 8, 2019
very happy with the service provided all the way up until completion.
Mr Gareth Oliver, Tamworth
Jan 7, 2019
Good company with good staff, keep you well informed with great communication all round excellent service
Miss Amanda Smith, Mr Mark White
Dec 28, 2018
sales progression communication was great. kept well informed and was very helpful and understanding.
Miss Kelly McCann
Dec 27, 2018
Great service - selling the property quickly with excellent photo's being taken (great quality) - Few hiccups towards the end of my sale (Nothing caused by NP) but kept me fully updated and worked well with me pushing the solicitors to complete before Christmas - thank you very much!